Helen Chen is a mediator specializing in workplace conflicts.
Helen has over twenty years of experience promoting healthy and just workplaces.
As a former employment lawyer, policy advocate, facilitator, and educator, Helen quickly navigates complex workplace dynamics and understands the role that workplace structures and systems can play in either exacerbating conflict or transforming conflict into an opportunity for growth.
As a mediator, Helen assists parties in addressing workplace conflict, improving communications, and making decisions together. She mediates in the San Francisco Bay Area and remotely.
photo by Amy Perl
“I have seen Helen skillfully facilitate conversations around complex employment issues and earn the respect and trust of multiple stakeholders with diverse views. She is particularly effective in taking a wide-ranging, nuanced conversation and quickly identifying major themes and patterns, zeroing in on areas where there is still disagreement and highlighting areas where there is common ground.”
— Director of university-based program
“Helen is a reliable partner for strategizing and problem-solving. She is skilled in translating laws and regulations into plain language. Committed to social justice, and immigrant and worker rights, she has played an invaluable role in promoting the rights of nail salon workers while also understanding the complex challenges faced by nail salon owners.”
— CEO of nonprofit organization